Shipping Policy
We are committed to delivering your orders with speed, precision, and care. Please review our shipping and return guidelines below.
1. Shipping Destinations
We currently offer standard shipping across the contiguous United States. We do not ship to P.O. Boxes, APO/FPO military addresses, or international locations at this time. If your address falls outside our current service area, you will be notified at checkout.
2. Shipping Rates & Delivery
Shipping fees are calculated at checkout based on your order subtotal:
| Service Type | Order Subtotal | Shipping Fee | Estimated Delivery |
|---|---|---|---|
| Standard Shipping | $0.00 – $59.99 | $6.99 | 3–7 days |
| Free Standard Shipping | $60.00 and up | FREE | 3–7 days |
3. 30-Day Easy Returns
We want you to shop with complete peace of mind. Returns and exchanges are accepted within 30 days of delivery under the following conditions:
- Condition: Items must be unused, unwashed, and in their original packaging, completely free of stains, pet hair, or odors.
- Hygiene Notice: Due to health and safety standards for personal bedding, items that have been washed or used cannot be accepted for return or refund.
- Free Return Shipping ($60+ Orders): For original orders of $60.00 or more, return shipping is completely Free.
- Orders Under $60: For returns on orders under $60.00, a flat $9.00 return shipping fee will be deducted from your final refund amount.
4. USPS Carrier Rates (Optional)
If you select dynamic carrier rates (USPS) at checkout, shipping is calculated dynamically based on package weight and location. A flat $7.00 handling and packaging fee will be added to ensure your bedding is securely packaged for transit.
5. Processing & Tracking
- Order Processing: Standard orders are processed and dispatched within 1 to 3 business days (Monday–Friday, excluding public holidays).
- Tracking Information: Once your package ships, you will automatically receive an email with your tracking number.
6. Important Notes
- Business Days: Delivery estimates refer to business days (Monday–Friday). Delays may occasionally occur due to severe weather or carrier volume peaks during holidays.
- Address Accuracy: Please double-check your shipping address at checkout. LUXCLUB is not responsible for packages returned due to invalid address details, and re-delivery fees may apply.