Shipping policy
LUXCLUB Shipping & Return Policy
Welcome to LUXCLUB. We are committed to delivering your orders with speed, precision, and the utmost care. Please review our shipping and return guidelines below.
1. Shipping Rates & Delivery Time
We currently ship within the United States. Shipping fees and delivery estimates are calculated based on your total order value at checkout:
-
Free Shipping: Available on all orders $60.00 and up (Estimated Transit Time: 5–8 business days).
-
Standard Shipping: A flat rate of $6.99 applies to orders under $60.00 (Estimated Transit Time: 5–8 business days).
2. 30-Day Easy Returns & Guarantee
We want you to shop with complete peace of mind. If you change your mind, we offer a 30-day return policy under the following conditions:
-
Return Window: Items can be returned or exchanged within 30 days of delivery.
-
Condition: Returned items must be unopened, unused, and in their original packaging.
-
Free Return Shipping ($60+ Orders): For orders of $60.00 or more, return shipping is 100% FREE.
-
Orders Under $60: For returns on orders under $60.00, the return shipping fee will be deducted from your final refund amount.
3. Processing Time & Tracking
-
Order Processing: Most in-stock items are processed and dispatched within 1 to 3 business days (excluding weekends and public holidays).
-
Tracking Your Order: As soon as your order ships, you will receive a shipping confirmation email containing your carrier tracking number.
4. USPS Calculated Rates & Handling Fee (Optional)
If you select dynamic carrier rates (USPS) at checkout:
-
Rates are dynamically calculated based on package weight, dimensions, and delivery location.
-
A flat $7.00 handling fee will be applied to cover secure packaging and processing.
5. Important Notes
-
Business Days: Business days refer to Monday through Friday, excluding official public holidays.
-
Shipping Address: Please verify your shipping address at checkout. LUXCLUB cannot be held responsible for packages returned due to invalid or incomplete shipping addresses. Additional fees will apply for re-delivery.